Correcting Inconsistencies in your Portfolio
- The Totals line may look off.
- The report values might not coincide with what you'd expect.
- The market value chart might have a value that is different from what you see in the reports or Prices view.
- Your Prices view does not reconcile with what is on your brokerage statement.
- Your current holdings - displayed in the Prices/Fundamentals views,
- Your transaction history - that is, the historical record of activity that occurred in your portfolio, available in the Transactions report.
- Manually via the buttons on your Portfolio's toolbar,
- By importing transactions from data files (CSV, QIF, OFX/QFX),
- By importing transactions from a brokerage.
Locating the Root Cause of Inconsistencies
- If the issues you're seeing are in a Portfolio Group, try to determine which individual portfolio of the group is the cause. Portfolio Groups do not have their own holdings or transactions. Rather, they combine them from the individual portfolios in the group. So issues in a Portfolio Group generally stem from inconsistencies in one or more of the individual portfolios of the group.
- If the issues you're seeing are in an individual portfolio, try to determine which individual holding or ticker symbol is affected. Sometimes it will be a specific holding that is affected, other times it might be the Totals that are affected. If possible, determine which ticker symbol is involved with the inconsistency.
- Use the Back-in-Time report to find out when the inconsistency first appeared. You can move forward or backward in time in this report. Start by going back a month at a time till you don't see the inconsistency, then move forward by weeks or days till you've narrowed it down to a specific day.
- Once you have a better understanding of the issue, go into the Transactions report of the individual portfolio. The Transactions report has powerful filters that make it easy to filter down to just the relevant transactions.
- If you know that the inconsistency involves 1 ticker symbol, you can select that ticker symbol in the "Symbols" filter at the top.
- If the inconsistency appears to be with a certain type of transaction (for example, an issue with dividends), you can use the "Transaction Types" filter to select just the transaction types involved (ex. Dividends and Reinvested Dividends).
- You can also use the "Date Range" to get just the transactions that occurred during a specific time period. This is useful if you've used the Back-in-Time report to see when the inconsistency started.
- Date - The date on which the transaction occurred.
- Type - The type of the transaction, such as Buy, Sell or Dividend.
- Symbol - The ticker symbol associated with the transaction.
- Net Total - The total value of the transaction including costs.
What If The Transactions Are All Correct, But I Still See an Inconsistency?
What If I Think It's A Calculation Error in StockMarketEye
No software is perfect and StockMarketEye is no different. If you think you've found a bug in the way StockMarketEye computes something, we'd like to hear about it. Please follow the steps on our page: How To Report Calculation Bugs