Data Corruption Causes and Fixes
StockMarketEye data files are stored on your computer. In certain rare circumstances, the data files can become corrupted. In this case, StockMarketEye will show an error message when starting. You can recover from this situation by restoring your data from a backup file.
Common Causes of Data File Corruptions
Data file corruption can happen in the following circumstances:
- Sharing of data files without proper management of the shared data folder. It is very important to always quit StockMarketEye before ejecting or unmounting any removable media or shared folder on which you store the StockMarketEye data files. If you remove a USB key, external hard drive, or disconnect from a network drive where the StockMarketEye data files are stored before quitting StockMarketEye, your data will be corrupted.
- Improper shutdown of your computer while StockMarketEye is still running. It is always best to quit StockMarketEye before shutting down your computer. If your computer shuts down unexpectedly (for example, due to a power outage) or sometimes even when you shutdown while StockMarketEye is still running, your data files may be corrupted.
Fixing Data File Corruptions
You can recover from data file corruption by restoring your data from a backup file. You can use either a manually created backup file, or one of the automatic backup files that StockMarketEye creates on shutdown.
Have a look this page from our User's Guide for the steps to restore your data from a backup file when you receive the "fatal error" message or "we have detected another instance of StockMarketEye running on your computer" message.
Starting from Scratch Using a Backup File
Alternatively, if you are using automatic backup software such as Apple's TimeMachine, you can use the backup software to restore the StockMarketEye data folder to a state from before the corruption. This page will show where you can find the StockMarketEye data files on your computer: