The StockMarketEye Log Files
The StockMarketEye log files contains technical information about what StockMarketEye is doing while it runs. These files are often helpful in determining the cause of problems you might be having with StockMarketEye.
You can access the StockMarketEye log files by using the menu: Help -> System Information...
On the "System Information" page, click on the Logs link to open the log folder and view the files that are in it.
There are 2 log files:
- sme.log - lower level StockMarketEye logs.
- sme-ui.log - higher level StockMarketEye logs.
How to find the log files when StockMarketEye does not start
If StockMarketEye will not start or for some other reason you can't access the System Information screen, you can locate the log files on your computer manually. Please see this page for where the log files are stored on your computer:
Sending The Logs To Support
The StockMarketEye support team will often ask you to send the log files to them in order to help diagnose any problems you might be having. If you know what action causes the problem, before sending the log files, please repeat that action in the StockMarketEye window.
To send the log files to the StockMarketEye support team, the preferred way is to attach the “sme.log” and "sme-ui.log" files to an email. You can also copy-paste their entire contents of the file into an email.
To access the files for attachment, first click on the log folder (as shown above), then in the new window you will be able to drag the files to the email.