How To Enable Debug Logging
To get extended technical information about what StockMarketEye is doing while it runs, you can enable the debug logging option. Enabling this option will cause StockMarketEye to write detailed technical information (aka. debugging information) into the StockMarketEye log files.
The StockMarketEye support team will often ask you to “
enable debug logging” in order to help them track down and fix a reported problem.
Enabling Debug Logging
To enable debug logging, first open the
- On Windows, you can do this from the File -> Preferences... menu;
- On Mac, you can do this from the StockMarketEye -> Preferences... menu.
Then go to the “Advanced” tab.
At the bottom of the Advanced screen, click the box to enable the option entitled “
Enable debugging information in the StockMarketEye log files. (Restart required)“
When the box is checked, click on the “Done” button in the upper-right hand corner of the screen.
quit and restart StockMarketEye for the change to take effect.
After StockMarketEye has restarted, perform the any action or actions that were causing the problem originally. The debugging information will be written to the StockMarketEye log files. You can then
send these log files
to our support team.